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After Sale Service
Our engineer with full job site experience, also who is the best award winner from Otis, who know how and where his reason comes from. Our Engineer will not just tell you to look at the manual, our way is to give the solution.
Online Training Service
We will supply the elevator and escalator with a training video and user’s manual in English for installation, operation, maintenance and troubleshooting, and shall give technical guide by Desktop remote, E-mail, Telephone, Mobile, WhatsApp, 24/7 online chat, and so on, when you facing problem for elevator and escalator installation, operation or adjusting.
More over, we have been made various of commission training video, assist our partner in different way.
Face-To-Face Training Service
Welcome to our Elevator and Escalator factory for training after order or agreement with a professional guide. Direct and effective face-to-face training. Here we have assembled equipment, learning knowledge in an easy way.
Training Time: 3~5 days.
Engineer Support at Project Side
If the annual purchase quantity of elevators exceeds 20 sets, we can dispatch an electrical technician to offer on-site guidance. You will only be responsible for the associated expenses.
Warranty
We provides 2 years free guarantee for elevators and escalators starting from vessel arrival to the destination. For elevator spare parts we offer a one-year free guarantee. If there is any issue is cost by quality, we will send free elevator or escalator components by DHL, FEDEX, and UPS right away free of charge.
An After-Sales Service Case
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- dazen customer review
